Terms of Service

Last updated: March 9, 2026

1. Acceptance of Terms

By accessing and using Bumi's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Bumi provides a comprehensive business management platform that includes:

  • Point of Sale (POS) systems
  • Inventory management tools
  • Order management solutions
  • Analytics and reporting
  • Customer relationship management
  • Multi-location business support

3. User Accounts

To use our services, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Providing accurate and complete information

4. Acceptable Use Policy

You agree not to use the service for any unlawful purposes or to conduct any unlawful activity, including but not limited to:

  • Fraud, embezzlement, money laundering, or insider trading
  • Violating any laws, statutes, ordinances, or regulations
  • Impersonating any person or entity
  • Harassing, threatening, or abusing other users
  • Transmitting viruses or other malicious code
  • Attempting to gain unauthorized access to our systems

5. Payment Terms

Subscription fees are billed in advance on a recurring basis (monthly or annually) according to your selected plan.

  • All subscription fees are non-refundable except as required by law or as explicitly stated in your plan
  • Free trials or promotional periods, if offered, convert to paid subscriptions automatically
  • Price changes for existing subscriptions will be communicated 30 days in advance
  • Late payments may result in service suspension or termination
  • You are responsible for all applicable taxes, duties, and fees
  • All payments are processed securely through our authorized payment processors

6. Data Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding the collection and use of your personal information.

We comply with applicable data protection laws, including GDPR for EU users. You retain ownership of your business data, and we will not share it with third parties except as necessary to provide our services or as required by law.

For data subject requests under GDPR or similar laws, please contact us at [email protected]

7. Intellectual Property

The service and its original content, features, and functionality are and will remain the exclusive property of Bumi and its licensors. The service is protected by copyright, trademark, and other laws.

8. Termination

We may terminate or suspend your account and access to the Service:

Immediate Termination (without notice) for:

  • Material breach of these Terms of Service
  • Illegal, fraudulent, or harmful activities
  • Non-payment of subscription fees
  • Security violations or unauthorized access attempts
  • Violation of acceptable use policies

Termination with Notice for:

  • Non-material breaches (with 30 days to cure)
  • Changes to our service offerings
  • End of subscription term

Upon termination, you will have 30 days to export your business data, subject to any outstanding payment obligations and our standard export procedures. We are not liable for any loss of data that occurs after the export period.

9. Limitation of Liability

In no event shall Bumi, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

11. API Terms and Usage

If you use our API or integrate with third-party services through our platform:

  • You must comply with our API documentation and rate limits
  • You are responsible for securing your API keys and access tokens
  • We may modify or discontinue API endpoints with reasonable notice
  • Misuse of APIs may result in immediate suspension
  • You may not reverse engineer or attempt to access our systems unauthorized

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in Singapore, or through the courts of Singapore if arbitration is not permitted in your jurisdiction.

You agree to submit to the exclusive jurisdiction of the courts of Singapore for any legal proceedings that may arise.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected]

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